Frequently Asked Questions
aquastar provides the best care and solution

Answers:
We here at AquaSTAR knows how challenging it may be to find the time to schedule individual swim lessons.
So, here’s a list of questions that you may ask and that we might be able to answer.
Try browsing through each section to see for yourself!
Booking Lessons
Lesson Price Bundle Plan
Reschedule & Cancellation
Location
Membership & Rewards
Social Media
Miscellaneous
Answers for Parents & Clients
30 Minutes Trial Lesson
Lesson Price Plan
Our 30-minute Premium Free Trial introduces parents to our organization, instructor, and service. Try it. .
Book a trial lesson today!
AquaSTAR offers one 30-minute free trial per family member. We recognize that not many parents would pay so much ahead for swimming without knowing whether the instructor is right for their children. We want our instructor to be trustworthy so you and your children may enjoy the water experience.
AquaSTAR knows that parents desire an instructor that matches their child's learning style. Thus, if the children is weeping because they have never met, I propose allowing the child some time to get to know the instructor before moving to another instructor.
We realize that swimming might be intimidating for your children, therefore parents, please be patient with your child and the instructor will take care of it with love and care.
Family members may only share lessons from the Guarantee, Diamond, or VIP Plan. Please fill out our registration form completely to help AquaSTAR keep track of your information. AquaSTAR retains the right to reject any application and cancel membership for violations of these terms and conditions or plan misuse.
To assure your child's safety, quality, and confidence, AquaSTAR only permits two students each hour. If two students are at different levels, AquaSTAR instructors will advise parents to break the one-hour lesson into 30 minutes each. We can guarantee that both your children benefit from the lesson.
We tailor each family's and individual needs. Please ask your instructor for guidance if the parents are uncertain. We'll do our best to help your family make the right choice.
Time is precious and cannot be reclaimed. AquaSTAR values our clients' time and priorities. We aim to make it easy for our clients to remain in their local place so we can give personal instructors for children and adults in each location.
AquaSTAR also understands that many people have other obligations, thus a premium private swim lesson in your condo/apartment is appropriate for them.
We provide competitive costs. We provide customized strategies and lessons for parents.
With 2-3 classes each week, most students improve quicker. With once-a-week classes, kids forget too much. For families that travel or have hectic summer schedules, intensive daily classes work best.
Research shows that frequent focused practice is better than sporadic practice.
Book two weekly classes in advance. Children must build on previous learning. . Fewer than 8 classes risk halting development just when they are learning to swim and building confidence.
Swimming lessons often include tears. Beginners do it all the time, so don't worry! If a kid is sobbing, AquaSTAR instructors will assist with the lesson and provide them individual attention. Just have a towel and a warm embrace for your children after the lesson.
We’re in Canada eh! Rain, sleet, or snow we are probably open. If you’re still not sure, check our Facebook page for any immediate updates and instructions. We follow the lead of the local Parks and Recreation Department. If they are open, then we are too – and they are rarely closed!
Reschedule & Cancellation
Social Media
Location
Membership
Miscellaneous
Our 30-minute Premium Free Trial introduces parents to our organization, instructor, and service. Try it. .
Book a trial lesson today!
AquaSTAR offers one 30-minute free trial per family member. We recognize that not many parents would pay so much ahead for swimming without knowing whether the instructor is right for their children. We want our instructor to be trustworthy so you and your children may enjoy the water experience.
AquaSTAR knows that parents desire an instructor that matches their child's learning style. Thus, if the children is weeping because they have never met, I propose allowing the child some time to get to know the instructor before moving to another instructor.
We realize that swimming might be intimidating for your children, therefore parents, please be patient with your child and the instructor will take care of it with love and care.
Family members may only share lessons from the Guarantee, Diamond, or VIP Plan. Please fill out our registration form completely to help AquaSTAR keep track of your information. AquaSTAR retains the right to reject any application and cancel membership for violations of these terms and conditions or plan misuse.
To assure your child's safety, quality, and confidence, AquaSTAR only permits two students each hour. If two students are at different levels, AquaSTAR instructors will advise parents to break the one-hour lesson into 30 minutes each. We can guarantee that both your children benefit from the lesson.
We tailor each family's and individual needs. Please ask your instructor for guidance if the parents are uncertain. We'll do our best to help your family make the right choice.
Time is precious and cannot be reclaimed. AquaSTAR values our clients' time and priorities. We aim to make it easy for our clients to remain in their local place so we can give personal instructors for children and adults in each location.
AquaSTAR also understands that many people have other obligations, thus a premium private swim lesson in your condo/apartment is appropriate for them.
We provide competitive costs. We provide customized strategies and lessons for parents.
With 2-3 classes each week, most students improve quicker. With once-a-week classes, kids forget too much. For families that travel or have hectic summer schedules, intensive daily classes work best.
Research shows that frequent focused practice is better than sporadic practice.
Book two weekly classes in advance. Children must build on previous learning. . Fewer than 8 classes risk halting development just when they are learning to swim and building confidence.
Swimming lessons often include tears. Beginners do it all the time, so don't worry! If a kid is sobbing, AquaSTAR instructors will assist with the lesson and provide them individual attention. Just have a towel and a warm embrace for your children after the lesson.